Shipping Policy
The shipping method available for each product is based on size. Smaller items are available with a fixed priced option (Priority Rate Flat Box) through the USPS, which includes shipping and up to $600 in insurance, to the continental US only. Most larger items require a shipping quote, which can be either done by the buyer or facilitated by The Art of Antiquing. The buyer then pays the shipper directly for actual shipping, handling and insurance. The Art of Antiquing will, if requested, get quotes from a few shipping companies we work with and will also work with them in arranging for pickup of your purchase. For multiple items, feel free to call us for a consolidated shipping quote. The shipper can give you an idea of the delivery window, depending on delivery location. Any damage or loss will be the responsibility of the shipper.
Return Policy
Most of the items we offer are antiques or vintage pieces and will show wear consistent with their age, history and use. Each listing includes a condition description along with detailed photographs. We make every effort to accurately represent each item and are happy to provide additional photographs or information prior to purchase upon request.
All sales are final. Because of the unique nature of antique and vintage furnishings, we do not accept returns or exchanges.
The sole exception is if an item is significantly different from its description. In such cases, buyers must inspect their purchase within 48 hours of delivery and notify us at info@theartofantiquing.com. If a return is approved at our discretion, it will be subject to a 25% restocking fee. Unless otherwise agreed in writing, the buyer is responsible for all return shipping and insurance costs. Returned items must be shipped via the original carrier, in their original packaging and using the same shipping method by which they were received.
If an item arrives damaged during transit, buyers should notify both the carrier and The Art of Antiquing immediately. Any claims for shipping damage are subject to the carrier's procedures and insurance requirements.
Privacy Policy
The Art of Antiquing recognizes the importance of protecting your personal information. Our privacy policy respects and addresses that need. The Art of Antiquing uses personal information as appropriate in the normal course of our business to provide the products and services you have requested, as well as to provide positive identification of you when you contact us. On occasion, we may also send email updates on information or events we are holding that we believe may be of importance or interest. We do not disclose your personal information to any other third parties.
Hold Policy
Because we are a small business and each of our items is one-of-a-kind, we are not able to hold items for customers prior to purchase. Therefore, we cannot remove an item from the website for sale while a customer is researching shipping quotes.
Making an Offer
As the buyer, you have the option to make an offer on any item for sale (see the “make an offer” box). When you make an offer, The Art of Antiquing will receive notification of the offer and then will respond with an accept or reject of the offer. If accepted, the buyer will receive a link with a “click and buy” option with the new price. In the meantime, the item will not be put on hold or removed from the website until the buyer has purchased it through the link. Buyers should be aware that items may be purchased by another customer during that time.
Coordinating Your Own Shipping
If you would prefer to manage your own shipping you can select “Free: Pickup at Retail Store/Buyer Will Arrange Shipping”. You can then either pick up your purchase at no cost or arrange for an alternate shipping method. After purchase, the buyer must contact The Art of Antiquing within five days of purchase to coordinate the shipper picking up at a date and time no later than three weeks from date of purchase. Please be aware that if you choose to manage your own shipping you will be responsible for any packing and/or crating required to safely ship your purchase. Once you’ve coordinated shipping, you can reach out to The Art of Antiquing to schedule a pickup date and time. The Art of Antiquing will hand over your purchase unpackaged and as is and the sale will be considered final upon pickup. Any damage or loss will be your responsibility.
Free Local Pickup
Local pickup allows customers to avoid shipping costs. Customers must bring ID with them when picking up the item. After purchase, the buyer must contact The Art of Antiquing within five days of their purchase to coordinate a pickup date and time, which must be completed within three weeks from date of purchase. Failure to coordinate local pickup within five business days could result in a cancellation of the order, and failure to pick up the item within three weeks could also result in a cancellation of the order. All sales are final once the buyer takes possession of the item.